Community Phone is hiring a
Lead Growth Marketing Designer

☎ Community Phone

remote first and always

At Community Phone, we're on a mission to make the phone more powerful and relevant than ever before.

Frustrated by a lack of humanity in the industry, we set out to create a phone company that respects customers. We keep data secure, protect against spam calls, and eliminate hidden fees and complex contracts. Our vision is a future where technology doesn’t replace human connection, it strengthens it.

As a venture-backed, Y-Combinator graduate, we have the drive, resources, and motivation to revolutionize the telecommunications industry. We leveraged our technical expertise to deliver the flexibility of VoIP with the reliability of the cellular network and brought this technology to customers' existing landlines. We launched our revolutionary product two years ago and are quadrupling our customer base year over year.

With a remarkable 400% growth in recurring revenue in 2022, we’ve expanded from 17 fully distributed teammates to more than 70, serving clients like KFC, AT&T, state and local governments, General Motors, and homes across America. We are excited about our growth and eager to welcome team members who’ll help us lead the market with delightful customer experiences and a supportive, collaborative work environment.

Join us in our mission to put the power of the phone back into the hands of the people! Together, let’s build a future where the phone is essential in fostering meaningful connections.

🌟 About the role

Community Phone is looking for a Lead Growth Marketing Designer with a strong background in conversion optimization, UX/UI design, and brand identity design. If you love being close to the customer, you’re able to iterate quickly and work well cross-functionally, we’d love to hear from you!

🚀 You will…

• Champion Conversion-Oriented Design: Use your design expertise to boost conversion rates and enhance customer experiences from the first touch point.

• Craft Across Platforms: Create stunning digital (mobile and desktop) and offline graphic designs that showcase our brand identity and our mission.

• Measure Impact Beyond Metrics: make a real impact beyond surface-level metrics, diving deeper into user engagement and experience.

• Merge Visual Expertise with UX Know-How: Blend your skill for captivating designs with a rich understanding of user experience and the customer journey to create designs that our customers truly love.

• Iterate: Transform designs into tangible mockups quickly and continuously by turning customer interviews and feedback into actionable insights, helping us fine-tune our products and marketing strategies.

🏆 You are…

• Design-driven: with a genuine passion for design and experience leveraging design to drive business metrics.

• Adaptive and Insightful: quick to adapt to new challenges, bringing insightful perspectives that consistently refine our design strategies.

• Entrepreneurialand Scrappy: ready to roll up your sleeves, take charge, and contribute to the success of our initiatives.

• Collaborative and Communicative: thrive working with diverse teams and can communicate design concepts and rationale to multiple stakeholders.

• Iterative and Solution-Focused: embrace the iterative design process, always seeking input and innovation.

• Customer Obsessed: focused on the customer's journey, finding their pain points proactively and approaching solutions with care.

💙 Community Phone Culture

Community Phone has a customer-obsessed culture. We are looking for team members who love our product and mission and see the remote first environment as a bonus.

Beyond the job description, here are some traits members of our team share:

We value Curiosity and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles.

Efficiency in everything. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. We prioritize value over excess, embodying a scrappy and resourceful spirit to achieve our mission and values.

We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks. We believe that a Bias Toward Action is essential for achieving our goals and delivering exceptional results to our customers.

We strive for Transparency and prioritize open, Direct communication. This helps us resolve issues quickly and build strong relationships with our stakeholders.

We take our work seriously and see it as a reflection of who we are. We're always looking for ways to improve and are open to feedback. We approach our work with a sense of ownership and a desire to deliver the best possible results. By embodying a Founder Mindset, we're able to achieve our goals and create exceptional products.

We value a Caring Mentality. Our customers come first, and we collaborate to provide exceptional service. We prioritize teamwork over personal accolades, fostering a customer-focused culture that drives our success and promotes a supportive work environment.

Visitabout us for more info!

Join our team and help us lead the market with delightful customer experiences and a supportive, collaborative work environment. If our values resonate with you, we would love to have you on board!

Our salary ranges for this position is from $80,000 to $105,000. Total compensation is based on several factors that are unique to each candidate. These factors include (but are not limited to) job-related knowledge and skill set, depth of experience, certifications and/or degrees, and specific work location.

Originally posted on Himalayas