Cognigy, a market leader in Conversational AI, powers up enterprise contact centers to exceed customer expectations, improve agent satisfaction and rapidly respond to market changes. The Cognigy.AI platform enables next-generation customer service, with a suite of solutions including Conversational IVR, Smart Self-Service, and Agent + Assist. Cognigy.AI gives the enterprise what it needs to deliver always-on, personalized service experiences at scale, on both voice and chat.
Our skilled #CognigyCrew are the people behind our cutting-edge technology and we are now looking for more talented people to join our global team.
Why you’ll love working at Cognigy: our promise to you
We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone.
We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts:
Team, Trust, Transparency, Technology.
Your new role:
As a Marketing Operations Manager within our Revenue Operations team at Cognigy, you will have the exciting opportunity to lead marketing operations at the global leader in Conversational AI. You will evolve our Marketing Operations and enable the Cognigy marketing and business development teams with automation, processes, programs, data hygiene, workflow automation, email and nurturing tracks, and metric-driven reporting.
If you have a passion for converting manual processes into automated ones, experience in marketing operations in a SaaS company, exposure to various marketing automation and CRM systems (preferably HubSpot), and a proactive and self-motivated style, this is the perfect challenge for you!
Location: UK or Germany - This is a remote role, however you need to be based in and have permission to live and work in either the UK or Germany.
Life at Cognigy: what we offer you
We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work - these include:
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