Mindbodygreen is hiring a
Lifecycle Marketing Manager

Since 2009, mindbodygreen has been leading the health & well-being conversation, providing our community with actionable content, experiences, and products to help them make meaningful change in their lives. Here you’ll find a unique approach to wellness that weaves together the mental, physical, spiritual, emotional, and environmental aspects of well-being. mindbodygreen believes that the well-being world often overlooks marginalized voices.

We are committed to building a workforce and community that reflects better representation in our team and everything we do. mindbodygreen encourages people from all backgrounds, ages, abilities, and experiences to apply for our roles. mindbodygreen is an equal opportunity employer. We do not discriminate based on race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. 

We are currently in search of a Lifecycle Marketing Manager to join our team to help drive the growth of our online education and media business. You will work closely with internal stakeholders to improve acquisition and retention. And, you will own analysis, reporting and optimizations to achieve lifecycle marketing goals.

Responsibilities:

• As a Lifecycle Marketing Manager, you will be responsible for leading the strategy and execution for newsletter acquisition, email marketing for online education and media business
• You will report to the Director of Growth Product and work closely with cross-functional teams such as editorial, design, and engineering
• Develop and implement the overall email marketing strategy to drive retention and loyalty for mindbodygreen’s newsletters and optimize flows for the online education business to drive acquisition. Collaborate with the ecommerce Lifecycle Marketing Manager.
• Manage and optimize all sms and email marketing campaigns using Attentive and Iterable, including segmentation, automation, and personalization
• Collaborate with cross-functional teams to drive website optimization and conversion rate optimization, especially to improve capture rate for mindbodygreen’s newsletters
• Continuously analyze and report on campaign performance, making recommendations for improvements
• Stay current with industry trends and best practices in CRM and Loyalty marketing
• Continuously test and optimize email content, targeting, and segmentation

 Qualifications:

• 3+ years of experience in CRM and Loyalty marketing
• Experience with Iterable email marketing platform required
• Strong understanding of lifetime value models, cohort retention models, and segmentation
• Experience with website optimization and conversion rate optimization. You will work
• Strong understanding of email and sms marketing and customer retention strategies
• Proven ability to lead and manage cross-functional initiatives
• Strong analytical and problem-solving skills. Experience with web analytics tools such as Looker a plus
• Strong project management skills and ability to prioritize and manage multiple projects
• Excellent communication and leadership skills
• Bachelor's degree in business, marketing, or a related field

Benefits & Perks

• All roles are remote first
• Spacious office is located in Brooklyn NY for anyone who would like to use it
• Health insurance - standard plan premium 100% covered for employee
• Dental Insurance
• Vision Insurance
• Life Insurance
• FSA
• Access to all mindbodygreen classes
• Generous discount on mindbodygreen supplements and personal care
• Access to resources like TalkSpace Mental Health Therapy and One Medical
• Discounts on gyms, bike programs and other well-being tools
• Unlimited Paid Time Off
• Paid Holidays
• Maternity / Paternity Leave
• 401K Retirement Plan

This position may be performed remotely anywhere within the United States except the states of New York and Colorado.