Storyteller is hiring a
Junior Digital Account Manager (World-Famous Sports League)

💸 £27k-£35k salary on a full time, permanent contract
🌎 Edinburgh office or fully remote working from anywhere in the UK! 
🏖 33 Days Paid Leave 
✨ Exciting products, millions of users, sold to global brands
💻 Working with the latest hardware, tech stack and tools
🏋️‍ Access to benefits (country dependent 🌎)

SUMMARY

Storyteller is a platform that allows brands to integrate Stories functionality into their apps and websites. The platform is in use by multiple global brands serving millions of users. Check us out on our website or on ProductHunt!

We are looking for a Junior Digital Account Manager with the skills and enthusiasm to manage an account for a world-famous sports league with unparalleled attention to detail, a deep understanding of their strategy and the drive to learn all facets of the services we provide.

If the idea of a fast-paced, dynamic role with tonnes of opportunity for change, responsibility and innovation sounds exciting to you, then read on!

RESPONSIBILITIES

What can you expect? 

• You will be responsible for the accurate delivery and client satisfaction of the services and products we provide for a major, US-based sports league
• Reporting to and work with the Chief Delivery Officer, input and support other team members and work autonomously
• Gaining a deep understanding of the Storyteller product and how our client uses it
• Learning and understanding the different processes and skilled work other teams provide for the account you’ll be managing to drive improvements as well as prompt and high-quality delivery
• Reviewing and providing feedback on creative and operational deliveries to ensure top quality service for the client
• Liaising with managers to ensure sufficient coverage for the various services
• Communicating daily with the client to understand requirements, process any feedback, set priorities and solve problems, via calls, Slack and email
• Becoming an expert in our client’s sport, league, history and teams
• Identifying opportunities for adding value and offering new services to the client

QUALIFICATIONS

What's important to us: 

• A minimum of a 2:1 degree
• Excellent school grades
• Proactive attitude; you’re always first on the scene grabbing hold of things 
• A self-starter who has a strong sense of ownership and initiative
• Excellent oral and written communication skills, particularly the ability to communicate clearly with clients
• The ability to identify, analyse and solve problems efficiently and effectively 
• Strong organisational skills, unparalleled attention to detail and time management
• Experience liaising and developing relationships with clients
• Strong creative eye for design and storytelling
• High level of expertise with collaborative tools for managing workflows and processes (e.g. Airtable, Monday.com, or similar)
• Aptitude for learning creative and technical processes, and digital platforms
• Ability to prioritise workload and complete tasks to deadlines

YOUR WORKING ENVIRONMENT

Modern Tech Stack

We use the latest tools, hardware and methodologies across our teams. We’re always on the look-out for new ways of working and ensure everyone is setup with enough hardware firepower to excel, Windows or Mac. 

Agility & Openness for Ideas 

We actively encourage the entire team to share their ideas, with that in mind we regularly adopt and implement suggestions across the company, you’re the specialist here! 

Operating with the agility of a high growth start-up, alongside the support you can expect from a larger organisation means we encourage quick decision making and a responsive, adaptive culture. 

Outstanding People 

We believe that great teams are built by a mixture of personality, skills and a passion for what people do. We’re a small, start-up team with around 30 people onboard. 

Flexibility 

We’re a remote-first company and support 100% remote working for this role. We have flexible working hours so we start our day between 8am and 10am.

Joining us means becoming an integral part of the whole team no matter where we’re physically working, we have a number of initiatives to create a team environment regardless of geographic location. 

PAYMENT

£27,000 - £35,000 per year, depending on experience and skills.

CONTRACT

Full time employment contract - fully remote working from anywhere in the UK!

• 33 days’ holiday
• High-powered macOS or Windows, it’s up to you!
• Top of the range monitors, headphones, keyboard, mouse and gel rests
• Paid training to further your skills
• Annual Flu inoculation
• Team outings and monthly meets

• Up to £700 to spend on a chair, desk or any other necessary workspace equipment to kit out your home office.
• £750 budget every two years to choose your own mobile phone + monthly mobile contract paid for
• Enrolment in workplace pension scheme with matched employer contributions
• Money towards glasses with Specsavers

• Performance Related Pay Scheme giving an annual bonus of up to 100% of monthly salary whenever Storm Ideas is in profit
• Access to the Cycle to Work scheme