Thrive Digital is hiring a
People Operations Manager

People Operations (HR) Manager (14-Month Contract)

 

About Thrive

We’re one of North America’s top digital marketing firms. At Thrive, we evolve our services by continually building and growing as we learn and adapt to our clients needs and the world around us. We prioritize taking frequent steps back to examine our methods, to see what’s working and what’s not, so that we can continue to hone our expertise.

Our mission is to grow your favourite companies in a sustainable way, and as a result, we have developed a deep expertise in performance marketing, brand marketing, digital design, and data and measurement - having managed over $2 Billion USD in advertising spend over the past decade. You may not realize it, but you've probably seen some of our work with startups, Fortune 500 companies, and companies of all sizes in between (Uber, Asana, Masterclass, Snapchat, Change.org, lululemon - to name a few!).

Our culture is centered around creativity, innovation, problem solving, empathetic understanding and continual learning. People are challenged in a way that helps them continue to achieve career growth and goals, and that also lives in harmony with being respectful of each person's boundaries. It’s an environment where we encourage each team member to experiment, and know that this doesn’t always have to lead to a successful output - but the journey there helps develop critical skills, experiences and lenses to implement in our work now and in the future. We curate playfulness in our work, and create an environment where each person knows they can be their uniquely awesome selves at Thrive.

 

The Role

Joining the People Ops (HR) department as our People Operations (HR) Manager (14m contract) you will manage Thrive's People Operations & HR team, programs and initiatives, and ensure that they are aligned with the organization's overall business strategy, while fostering a positive and engaging work environment for all employees. 

Your focus will of responsibilities will be:

• Domain: Oversees all aspects of Thrive's HR functions, working with leadership to align HR strategies with company goals and values and ensure compliance.
  
  
• Client: Oversee the entire People Operations and HR experience to ensure team members and managers are educated and supported on all HR-related programs, processes, and procedures. 
  
  
• People: Support the People Operations (HR) team by providing ongoing growth and development opportunities and ensure all team members have access to the tools they need to succeed.
  
  
• Company: Oversee initiatives throughout the employee journey and ensuring the employee experience is a positive one from start to finish.
  
  

We’re committed to delivering an exceptional onboarding experience that will create a strong foundation for your launch in this role:

• In your first 30 days you’ll learn how Thrive operates as a business, immerse yourself in the company’s mission and values, build relationships with key team members, learn People Ops (HR) systems and processes, and understand how People Ops (HR) contributes to company success.
  
  
• In your first 60 days you’ll clearly understand Thrive’s people operations processes and programs such as onboarding/offboarding, employee relations, compensation, benefits, promotion, and engagement. You’ll have a good understanding of the quarterly cadence of these people programs, your role in these, and begin to provide support. 
  
  
• In your first 90 days you’ll be able to run through a promotion and/or compensation cycle, lead HR conversations as necessary, work cross-functionally with the People & Culture department, and support company wide for any People Operations (HR) initiatives.
  
  

Qualifications

• You have experience in a leadership People Operations, People & Culture, or HR position in a fast-paced organization. 
• You have led a team and have experience contributing to their professional development and career progression. 
• You have experience identifying people issues, and using strategic skills to drive and influence appropriate solutions. 
• You have experience leading difficult conversations, making decisions on terminations, and carrying out terminations.
• You have experience overseeing and leading company total rewards programs, including compensation, benefits, recognition, etc.
• You have experience with promotion and internal mobility programs, you have been responsible for reviewing and approving promotions. 
• You have experience conducting training and coaching on people processes and systems. 
• You have experience working with employee engagement platforms and leading companies through engagement or pulse surveys.
• You have experience partnering and influencing senior leaders using qualitative and quantitative data to help progress the organization’s people strategy and increase business results. 
• You are growth-oriented and adaptable to change, capable of working through ambiguity, roadblocks and high-intensity scenarios.
• You have extensive experience collaborating with team members, and understand the value in building and creating communication channels free of silos and encourage the sharing of ideas. 
• You consistently maintain a high level of confidentiality, yet understand when to share information with internal stakeholders. 

 

Competitive Total Compensation Package

At Thrive we aim to have base compensation for team members be above market place at the 75% percentile based on the average of the locals of Toronto, ON and Vancouver, BC, Canada, while also offering a competitive benefits package which includes: remote-first and flexible work, 3 weeks paid vacation, unlimited paid sick and personal days, quarterly paid wellbeing days,  internal career coaches, short / long-term disability, over $40k CAD in medical, dental & paramedical coverage, and so much more!

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We are an equal opportunity employer that deeply values a diverse community. 

Thrive has a zero tolerance policy on bullying, discrimination and harassment of any kind against race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, ability status, family or parental status, age, or anything else that makes you uniquely you. We are committed to providing employees with a work environment free of this. 

We translate this policy to all aspects of employment including recruitment, hiring, promotions, performance management, training and development, compensation, benefits, and terminations.

We encourage those with disabilities to apply. Accommodations will be provided as requested by candidates and include all aspects of the selection process.

The innovation, creation and execution of the work of Thrive Digital takes place on stolen, unceded, and occupied Indigenous land across Canada - on the traditional territory of First Nation, Inuit and Métis peoples from coast to coast.

Please note that while all of our roles are remote, we are a Canadian company and will not be sponsoring visas for this position. You must be eligible to work in Canada and reside in Canada upon start date to be selected. For this position specifically, this candidate must be able to work PST or MST hours. 

 

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