IT Service Desk Agent
Tampa, Florida, United States
At Morgan & Morgan, the work we do matters. For millions of Americans, weâre their last line of defense against insurance companies, large corporations or defective goods. From attorneys to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 3,000 employees are all united by one mission: For the People.
Summary
We are seeking a highly motivated and skilled IT Service Desk Agent to join a rapidly growing team located in Downtown Tampa. The successful candidate will be responsible for providing technical support to end-users via phone calls, email, and chat. The IT Service Desk Agent will respond to inquiries, troubleshoot problems, and provide resolution or escalation as required.
Responsibilities
Qualifications
Preferred Qualifications
Benefits
Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.
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