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Monzo is hiring a
Senior Product Manager: Customer Acquisition (Paid and Organic Channels)


: Paid Marketing


: United Kingdom
12 months ago
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📍London/Remote UK | 💰 £90k - £125k + Equity and Benefits

About us:

We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque.

We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.

We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo.

Your new role

We are looking for a creative, entrepreneurial and impact-focused product leader to drive customer acquisition. You will be responsible for accelerating organic growth through experimentation and optimisations. Moreover, you will support growth marketing with tools and automation that improve the performance and efficiency of paid campaigns across channels. The ambition is a market leading martech stack that powers the next phase of growth for the company.

The Role

You will:

  • Create and execute on customer acquisition strategies to expand our customer base. Unlock the power of growth marketing through ad-tech and innovate on our organic channels including seo, web, referrals and new viral loops.
  • Set clear goals and track progress against targets.
  • Collaborate with growth marketing, engineering, design, data and user research to identify and validate new growth opportunities.
  • Communicate effectively. You get people inspired by the product vision and you share the right context with the right people at the right time.
  • Create delightful experiences that solve user needs and pain points. You are a champion for our customers.
  • Use a data-driven approach to analyse and optimise the growth system.
  • Lead planning process and associated roadmap prioritisation ensuring alignment within the team and with wider business goals and objectives. Work with cross-functional partners to ensure projects are delivered on time and as planned.
  • Collaborate with growth marketing to identify and evaluate emerging martech tools and solutions to enhance the performance and efficiency of paid channels. Use your knowledge of the broader advertising ecosystem to future proof our tech stack, ensuring we are one step ahead of the changing landscape
  • Explore new channels and loops that accelerate organic growth.
  • Manage and maintain our 3rd party tooling partnerships.

You should apply if

  • You’re comfortable spanning the worlds of design, data, user research, marketing/growth and engineering
  • You love the world of growth and martech and get excited about the landscape
  • You’ve shipped world-class products at a fast growing company
  • You’re passionate about building value for customers and not just achieving business results
  • You’re data driven, passionate about metrics, and intellectually honest about how your work is performing -- and driven to continuously improve it
  • You have previously worked for an app first or app centric organisation in the past
  • You’re comfortable working in a deeply collaborative, highly technical team
  • You’re passionate about learning every day and sharing your knowledge and experience.
  • What we’re doing here at Monzo excites you!

The Interview Process:

Our interview process involves 3 main stages:

  • Recruiter Call (30 mins) - Once you apply, one of our Recruiters will reach out to you for an introductory conversation.
  • Initial Chat (45 mins) - This will be an introductory conversation with our Director of Growth Marketing. This will be an informal chat to get to know you more, explain the role and delve deeper into your Martech/Adtech experience.
  • Product Loop (2 hours) - This stage consists of 2 separate interviews that usually happen across 1-2 days. This will be made up of 1 X Project Walkthrough and a Leadership Interview. If you get through to this stage, your Recruiter will have a 20-minute chat with you beforehand to help you get ready and prepare for this stage.

Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on [email protected]

One of our Product Managers has written a detailed blog on their experience through this process, for extra details, hints and tips please see 'My first 3 months at Monzo as a Product Manager'

What’s in it for you:

💰 £90k - £125k (optional depending on team) ➕ plus stock options benefits

✈️ We can help you relocate to the UK

✅ We can sponsor visas

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚 Learning budget of £1,000 a year for books, training courses and conferences

➕ And much more, see our full list of benefits here

Equal Opportunity Statement

We are actively creating an equitable environment for every Monzonaut to thrive.

Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in ourblog, 2022 Diversity and Inclusion Report and 2022Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

Originally posted on Himalayas

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