SORAMITSU Co., Ltd. is a Japanese/Swiss technology company with expertise in developing blockchain-based solutions for digital asset and identity management. Our mission is to use blockchain technology to promote innovation and solve pressing societal challenges.
SORAMITSU is the original developer of the open-source blockchain platform Hyperledger Iroha, which is tailored for enterprise and public-sector use. The Iroha blockchainâs flexible permissions system and scalable, performant architecture suit it for digital asset and identity management in high-traffic, multi-stakeholder environments.
Together with the National Bank of Cambodia (NBC), SORAMITSU developed Bakong, the worldâs first blockchain-based retail payments system launched by a central bank. We have also developed a digital asset custody solution for European CSDs, a closed-loop payment system for the University of Aizu in Japan, and an identity verification system prototype for Bank Central Asia in Indonesia, among other projects.
On the strength of our work with the NBC, we won a 2020 Global FinTech & RegTech Award and a 2021 Japan Financial Innovation Award. His Excellency Chea Chanto of the NBC was furthermore named 2021 Central Banker of the Year Asia-Pacific for his work on Bakong and other innovations. More recently, SORAMITSU was selected as a finalist in the Monetary Authority of Singaporeâs Global CBDC Challenge.
Additionally, SORAMITSU is an ongoing contributor to the open-source SORA decentralized economic system and blockchain network, providing much of the core open-source code used by the ecosystem. SORAMITSU also contributes to numerous, open-source cryptocurrency wallets, such as the Fearless Wallet and SORA Wallet.
SORAMITSUâs guiding aim is to deploy cutting-edge technology on a global level in order to expedite financial inclusion and health, as well as mitigate economic inefficiencies.
The role:
First level technical support manager will be responsible for:
Technical support representative will address user concerns, complaints and inquiries in a professional and compassionate manner.
Representatives should also be able to explain some technical aspects using easy-to-understand language. The ideal candidate should have technical background, experience in crypto systems and working with crypto communities as moderator.
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